Toni Sawma, PhD
Dr. Sawma is an Assistant Professor of Practice /Clinical Psychology in the Department of Social and Education Sciences at LAU.
Dr. Sawma practiced as a psychotherapist in private clinics since 2013. He founded the Psychology Unit at Notre Dame Des Secours University Hospital (CHU NDS) – Lebanon (2014-2021). He played an active role to integrate psychosocial care – dealing with the emotional and supportive aspects of cancer –into mainstream cancer care in Lebanon. In addition to offering mental health services to medical and surgical patients (inpatient and outpatient care) as the Head of Psychology Unit in CHU-NDS, he served as a consultant / clinician in different psychiatric units and mental health institutions in Lebanon. Dr. Sawma was involved in corporate training on stress management, communication skills, ergonomics and leadership since 2013.
Academically, Dr. Sawma was involved in teaching and supervising master studies in different educational programs (Clinical Psychology, Industrial Psychology, and Medical Education Programs). He was an Assistant Professor of Psychology at Effat University (Jeddah-KSA) and a lecturer in the Holy Spirit University of Kaslik (USEK), the Department of Business and Commercial Sciences in Le Conservatoire National des Arts et des Métiers (Le CNAM) and the École Nationale d’Administration (ÉNA).
Delivering bad news is an emotionally challenging task that requires a delicate balance of empathy, clarity, and compassion. This workshop aims to equip healthcare professionals with the necessary skills to effectively communicate bad news while demonstrating empathy and support.
During the workshop, speakers will explore the relationship between receiving bad news and anxiety, discuss how individuals coping with anxiety may experience heightened distress when faced with challenging information and explain the potential physical, emotional, and cognitive reactions that may arise in response to bad news. They will Introduce effective communication strategies for breaking bad news with empathy and compassion, discuss the importance of active listening, non-verbal cues, and validating emotions and provide guidance on delivering difficult information while maintaining sensitivity and respect.